Shipping policy

HOW LONG WILL MY ORDER TAKE TO ARRIVE?

Estimated Handling / Processing Time

  • 1-3 business days

Estimated Delivery Times

  • Free Shipping - 11-15 business days

  • Insured Shipping - 10-15 business days

  • Priority Shipping - 9-11 business days

Delivery times may vary depending on:

  • Your location

  • Local customs processing

  • Seasonal volume

  • Courier delays or weather conditions


HOW DOES SHIPPING WORK?

We work with global fulfillment partners so orders may be shipped from domestic or international facilities using carriers such as USPS, UPS, FedEx, DHL, 4PX, MaxExpress, and others.

If you ordered multiple items, they may be shipped separately, so different items in the same order may arrive at different times.

All orders include tracking numbers, and our customer support team is available via email during business hours for updates or assistance.

If you need help, contact us at info@earthycove.com.


HOW CAN I RETURN AN ITEM?

Please refer to our Return Policy page for full details.

If you need additional assistance, contact us at info@earthycove.com.


HOW LONG WILL IT TAKE FOR YOU TO REPLY TO MY MESSAGE?

Most inquiries are answered within 1-3 hours, but please allow up to 24 hours during weekends or holidays.

Customer support contact

Customer support is available by email at Info@earthycove.com or through our website contact form. Earthy Cove does not offer phone support at this time.