Everyday essentials and gifts. Secure checkout. Free shipping on orders $69+.

Shipping policy

Shipping Policy

Earthy Cove ships eligible products to the destinations available at checkout. Shipping availability, costs, delivery estimates, taxes, and any available paid shipping upgrades are shown at checkout before payment.

Shipping costs

  • Orders of $69 USD or more: free standard shipping.
  • Orders under $69 USD: standard shipping is a flat $6.99 USD.
  • In other currencies, the equivalent threshold and price are shown at checkout.
  • Insured shipping, where available, is shown at checkout with its price before you pay.

Processing time

  • Orders are usually processed within 1-2 business days.
  • Processing may take longer during high-volume periods, holidays, or when an item requires additional fulfillment checks.

Estimated delivery times

  • Standard shipping: usually 11-15 business days after processing.
  • Items marked "Ships from a US warehouse" (US addresses only): usually 4-10 business days in total.

Delivery estimates are not guarantees. Final delivery timing may vary based on destination, product availability, carrier capacity, customs processing, weather, holidays, and local delivery conditions.

Where orders ship from

Earthy Cove is a retailer and works with fulfillment partners who pack and ship our orders. Most orders ship from partner warehouses in China; some items ship from warehouses in the United States and say so on the product page. If your order contains several products, they may ship from different warehouses and arrive in separate packages.

Order tracking

Tracking details are shared by email when available. Tracking may take a short time to activate after a carrier receives the parcel.

Address accuracy

Please enter a complete and accurate shipping address at checkout. Earthy Cove is not responsible for delays or failed delivery caused by incorrect or incomplete customer-provided address details.

Customs, duties, and import charges

International orders may be subject to customs duties, import taxes, brokerage fees, or local charges set by the destination country. These charges, if applicable, are the customer's responsibility unless checkout states otherwise.

Digital products (personalized songs)

  • How it is delivered: by email to the address you enter in the song form, as an MP3 file and/or a play link. No physical item is shipped.
  • When: usually within 30 minutes of payment, and no later than 24 hours.
  • What you get: two versions of your song.
  • Shipping charges: none, and no customs or import charges apply.
  • Delays: if a detail is missing or wrong, or the email address does not work, we will email you. Once it is fixed, we deliver within 24 hours.

Not received? Check your spam or promotions folder, then email Info@earthycove.com with your order number. Refunds for digital products are explained in our Refund Policy.

Need help?

For shipping questions, email Info@earthycove.com or use the contact form.